Item must be unused, suitable for re-sale
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We are committed to protecting your privacy whenever you visit and use our website.
What information do you hold about me?
If you have signed up for our newsletter or sent us an e-mail query, you have given us your email address and possibly your name as well.
How is this information used?
- If you send us an e-mail query, your details are not used for any other purpose other than answering your query.
- If you enter a competition, you are given the option of receiving our newsletter as well, if you choose not to receive this - then you wont!
- Obviously, if you win a competition, we will contact you using the information you have given!
- The first name and home town of competition winners are normally posted on our website - we shall seek your permission for this before any information is posted
We do not send random marketing emails to personal email addresses (spam).
We conform to the requirements of the Data Protection Act, 1998.
We send out regular (2 per month maximum) newsletters and occasional additional company information emails. If you do not want to receive these e-mails, simply choose the Unsubscribe option in the Your Account page or on the Newsletter Subscription page - this will automatically stop any more newsletters being sent to you....
If you have subscribed to our newsletters, but you do not have an account with us, simply choose the Unsubscribe option on the main page and follow the unsubscribe information given, or alternatively, follow the unsubscribe instructions at the foot of each e-mail newsletter.
If you have placed an order with us, in addition to a confirmation e-mail , we shall send you an email informing you of the status of your order - or if the status has changed - for example, we shall tell you when your order has been dispatched.
Use Of Cookies
Cookies are small amounts of data sent to your web browser by a web server. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site.
We may also be able to use a cookie to tell when you last visited and who you are if you are visiting from the same computer and have an account with us - (it is the use of cookies that allows our website to greet you by name when you visit).
If you are using Microsoft Internet Explorer Version 6.0 or above, you can disable cookies by clicking Tools > Internet Options > Privacy and then changing the level to block all cookies - doing so however, may prevent you from keeping items in your shopping cart and completing your order.
We do not allow any advertiser or third party to place pop-ups, pop-unders or anything else that will enable them to use cookies on your computer.
Your Credit Card Information
For your increased security (and our peace of mind!) Worldpay net does not collect or store customers credit card information - this is collected using our Credit Card Facility. For further information about this, please email fhsales@fragrant-home.co.uk
Use of your Information
We do not exchange, sell or otherwise give away any of your personal information to any other companies or individual - ever!
Who Else Will See Your Information?
For the sole purpose of completing your order, we have to pass some of your information to service suppliers (other companies). These are - Royal Mail, Our Credit Card Processor and our parcel courier services. The information passed to these companies is used only for the purpose of completing your order - e.g. delivering your stuff!
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